Last Date for Submission of Application is on 30th March, 2021.
No.of Posts and Vacancies :-
Business Correspondent Supervisor - 02 Posts
Job Location - Lucknow
Education Qualification -
Bank of Baroda, a Government of India Enterprise, invites offline applications from interested candidates who are an ex-banker with minimum 3 years of experience in rural banking in any nationalized Bank, for appointment as Business Correspondent Supervisor on contract basis at the Lucknow District in the state of Uttar Pradesh.
1. Name of the Post: Business Correspondent Supervisor
2. No of Post: 02
3. Monthly Remuneration Rs. 15000-25000
4. Eligibility Criteria:
i) For Retired Bank Employees: Retired officers (including voluntarily retired) of any PSU bank up to the rank of Chief Manager may be appointed for the purpose. Retired clerks and equivalent of Bank of Baroda having passed JAIIB with good track record. All retired bank employees applicants should have rural banking experience at least 3 years.
ii) For Young Candidates: Minimum qualification should be graduate with Computer knowledge (MS Office, email, Internet etc.), however qualification like M.Sc. (IT)/ BE (IT)/ MCA/MBA will be given preference.
5. Other Eligibility Criteria: Police verification must be arranged and conducted in respect of each selected applicant before assignment of duty. Applicants should be willing and in a position to visit villages in the district for supervision and other activities as and when assigned on periodic intervals. Should have accommodation near the Regional office/Nodal branch and not in any case outside the district for which selection is to be made. No BC agent is related to the supervisor as a family member, blood relation, close relative or having anybusiness relations.
6. Period of Contract: The contract will be initially for a period of 12 months subject to review after every 6 months
7. Termination Of Services:
a) Bank reserves the right to initiate for termination of contract by giving 30 days’ notice. However, in case of non-satisfactory conduct /misbehavior, bank reserves the right to terminate the contract instantly without any prior notice. The authority for deciding such cases will be Regional Head.
b) Bank should blacklist the Supervisor who has been involved in fraud and a list should be circulated to Zones/Regions at regular intervals to avoid engagement in any other Zone/Regions.
c) The BC Supervisor can also initiate for termination of contract by giving 30 days’ notice.
Age:
For Young Candidates: Should be in the age group of 21-45 years at the time of appointment. For Retired Bank Employees: The maximum age for continuation of BC supervisors will be 65 years.
Roles and Responsibilities
1. Monitor 50-60 BCs assigned to them.
2. Ensure that banking services are available to the identified villages/ SSAs (Sub Service Areas)/ Non-SSAs including communities in urban/metro areas.
3. Educate BCs about their roles and responsibilities.
4. Ensure redressal of grievances of customers/BCs and submit feedback to link branch with copy to Regional Office.
5. Conduct meetings in the villages/SSAs/Non-SSAs as well as communities in their operational area to encourage villagers/customers for availing of banking services of our bank and submit the report to Regional Manager.
6. Visit to allocated villages/ SSAs/ Non-SSAs as well as communities in their operational area and BC points in the district at least once in 15 days and submit the report to FI coordinators of the Region.
7. Monitor & Control the activities of the BCs in coordination with link branch. BC supervisors must ensure that BCs remain active.
8. Ensure that the BCs are operational during the working hours as per extant guidelines of the bank. To ensure that the BCs are available on daily basis and transactions in the BC points are taking place as per prescribed norms/guidelines.
9. Ensure that BCs are not doing any type of off-line transactions at BC points.
10. Ensure that BCs are engaged in cross selling of our bank’s and third party products.
11. Ensure that BCs are engaged in recovery of our bank’s dues.
12. Conduct financial literacy sessions with villagers/communities during his visit to the villages/BC points.
13. Ensure that BCs have displayed the Dos &Don’ts board at BC points.
14. Ensure that BCs are issuing only system generated slips to customers.
15. Ensure that BCs are not using any stationery of the bank.
16. BC Supervisor must take feedbacks from local customers regarding functioning of the BC agent during his visit and submit the feedback/Report to Regional Office.
17. Plan and organize camps in consultation with the link branch /Regional Office from time to time for achieving various targets.
18. Coordinate with the branch and service provider for appointment of BCs for suitably identified locations. In case of attrition of BCs, coordinated action should be taken for substitution of BCs at the earliest to ensure that continued banking services are available to customers.
19. To identify BCs for uncovered villages allotted by DFS.
20. Ensure that the details of field BC and officer visiting the village are displayed in the village.
Address
Lucknow Metro Region, PS & FI Department, Bank Of Baroda, Baroda House Regional Office– IInd Floor, V-23, Vibhuti Khand,Gomti Nagar, Lucknow-226010.
Selection Procedure :
Selection Will be Based either Written Exam/Interview
How to Apply :
1. Last date of submission of application: 30.03.2021. For full details visit our Bank’s web site www.bankofbaroda.com.
2. Address for sending Application : Lucknow Metro Region, PS & FI Department, Bank Of Baroda, Baroda House Regional Office– IInd Floor, V-23, Vibhuti Khand,Gomti Nagar, Lucknow-226010.
3. For any Queries contact on fi.lucknow@bankofbaroda.co.in in case of any clarification.